Q. How tall are your Mukluks?
A. The Tall mukluks are 16" in height & the short mukluks are 11" to 13" in height.
Q. What is the circumference of your mukluks?
A. Both the tall and short mukluks are approximately 15" to 17" in circumference, depending on size.
Q. Do you ship worldwide?
A. Yes we do. All overseas orders are shipped via Federal Express 2 to 3 business days.
Q. How long till I receive my order. We ship your item within 24 hours of receiving cleared payment. You can expect to receive your order within approx 3 to 5 business days within Canada, and 3 to 10 business days within continental USA. All delivery times are approximate and are not guaranteed.
Q. Will my order be taxed?
A. We only charge GST of 5% to Canadian residents. However You are responsible for duties and taxes assed by your countries customs agents. These vary from country to country. You will need to contact your countries customs department to find out the rate you you be charged if any. All Items are shipped from one of our two locations in Canada.
Q. Do you have a toll free number?
A. Yes we do! You can contact us during normal business hours posted under customer service. Feel free to ask questions and, or place your orders over the phone at 1 888 662 3668. We always enjoy speaking to our customers. If you are calling from outside of North America you may call us by dialing 1 250 591 8876. You may leave a message if calling outside of the regular business hours.
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